using System; using System.Collections.Generic; using System.Text; using Npgsql; using System.Xml; using System.Collections; using System.Linq; using System.Text.RegularExpressions; namespace SafeMobileLib { public class DBTicketingManager : DBmanager { public DBTicketingManager(string p_server, string p_dbname, string p_user, string p_password, string p_port) : base(p_server, p_dbname, p_user, p_password, p_port) { } #region Job Tickets public int getMaxTicketID() { int ticket_id = -1; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); string command = "SELECT value FROM sequences where name = 'jobticketing'"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { using (NpgsqlDataReader Reader = cmd.ExecuteReader()) { while (Reader.Read()) { ticket_id = Convert.ToInt32(Reader.GetValue(0).ToString()); } } } if (ticket_id == -1) { command = "INSERT INTO sequences(name,value,idx) VALUES ('jobticketing',0,1)"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { cmd.Prepare(); cmd.ExecuteNonQuery(); } ticket_id = 1; } command = "UPDATE sequences SET value = value + 1 WHERE name = 'jobticketing'"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { cmd.Prepare(); cmd.ExecuteNonQuery(); } } } catch (Exception ee) { Console.WriteLine(ee.Message, ConsoleColor.Red); } return ticket_id; } public sqlResponse insert_job_ticket_from_sd(string imei, int ticket_id, string mess, string seqID, int sched_time) { sqlResponse resp = sqlResponse.SQLerror; Int32 sc_id = 0; Int32 job_status = 0; int specified_end_time = -1; string[] messageString = mess.Split('^'); string text = messageString[0]; string comment = messageString[1]; string priority = messageString[2]; string createdBy = messageString[3]; if(messageString[4]!=null && messageString[4]!="") specified_end_time = Convert.ToInt32(messageString[4]); string shareWith = messageString[5]; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); string command = $"SELECT sc_id FROM subscriber WHERE imei='{imei}'"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { using (NpgsqlDataReader dr = cmd.ExecuteReader()) { while (dr.Read()) { sc_id = dr.GetInt32(0); } } } command = "SELECT status_id from jobticketstatusesset where is_first_state = 1"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { using (NpgsqlDataReader dr = cmd.ExecuteReader()) { while (dr.Read()) { job_status = dr.GetInt32(0); } } } string query = "INSERT INTO jobtickets (ticket_id, name, sc_id, job_status,deleted,creation_time,comment,priority,dispatcher, sched_timegmt "; if (specified_end_time > -1) query += ", end_time_planned "; query += ", share_with, seq_id, status, is_expired) VALUES(@ticket_id, @name, @sc_id, @job_status, 0, @creation_time, @comment, @priority, @dispatcher, @sched_timegmt"; if (specified_end_time > -1) query += ", " + specified_end_time; query += ", @share_with, @seq_id, 0, false)"; using (NpgsqlCommand cmd = new NpgsqlCommand(query, connection)) { cmd.Parameters.Add("@ticket_id", NpgsqlTypes.NpgsqlDbType.Integer).Value = ticket_id; cmd.Parameters.Add("@name", NpgsqlTypes.NpgsqlDbType.Varchar).Value = text; cmd.Parameters.Add("@sc_id", NpgsqlTypes.NpgsqlDbType.Integer).Value = sc_id; cmd.Parameters.Add("@job_status", NpgsqlTypes.NpgsqlDbType.Integer).Value = job_status; cmd.Parameters.Add("@creation_time", NpgsqlTypes.NpgsqlDbType.Integer).Value = DateTime.Now.ToUniversalTime().DateTo70Format(); cmd.Parameters.Add("@comment", NpgsqlTypes.NpgsqlDbType.Varchar).Value = comment; cmd.Parameters.Add("@priority", NpgsqlTypes.NpgsqlDbType.Varchar).Value = priority; cmd.Parameters.Add("@dispatcher", NpgsqlTypes.NpgsqlDbType.Varchar).Value = createdBy; cmd.Parameters.Add("@sched_timegmt", NpgsqlTypes.NpgsqlDbType.Integer).Value = sched_time; cmd.Parameters.Add("@share_with", NpgsqlTypes.NpgsqlDbType.Varchar).Value = shareWith; cmd.Parameters.Add("@seq_id", NpgsqlTypes.NpgsqlDbType.Varchar).Value = seqID; cmd.Prepare(); cmd.ExecuteNonQuery(); } resp = sqlResponse.done; //======================================= //insert into job ticketing history //======================================= query = "INSERT INTO jobtickets_log (ticket_id, modified_date , job_status, sc_id) VALUES(@ticket_id, @modified_date , @job_status, @sc_id)"; using (NpgsqlCommand cmd = new NpgsqlCommand(query, connection)) { cmd.Parameters.Add("@ticket_id", NpgsqlTypes.NpgsqlDbType.Integer).Value = ticket_id; cmd.Parameters.Add("@modified_date", NpgsqlTypes.NpgsqlDbType.Integer).Value = DateTime.Now.ToUniversalTime().DateTo70Format(); cmd.Parameters.Add("@job_status", NpgsqlTypes.NpgsqlDbType.Integer).Value = job_status; cmd.Parameters.Add("@sc_id", NpgsqlTypes.NpgsqlDbType.Integer).Value = sc_id; cmd.Prepare(); cmd.ExecuteNonQuery(); } resp = sqlResponse.done; } } catch (Exception o) { Console.WriteLine("File: DBTicketingManager.cs Meth: insert_job_ticket_from_sd " + o.Message.ToString()); } return resp; } public sqlResponse update_ticket_delivered(string seqID, int status) { sqlResponse resp = sqlResponse.SQLerror; // status = 1 : GW read the msg and delivered it // status = 2 : GW received the confirm from radio unit try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); string query = "UPDATE jobtickets SET status=" + status + " where seq_id='" + seqID + "'"; Console.WriteLine(query); using (NpgsqlCommand cmd = new NpgsqlCommand(query, connection)) { cmd.ExecuteNonQuery(); } resp = sqlResponse.done; } } catch (Exception o) { Console.WriteLine($"update_ticket_delivered: {o.Message}", ConsoleColor.Red); } return resp; } public sqlResponse insert_ticket_response(String imei, string mess) { sqlResponse resp = sqlResponse.SQLerror; InitConnection(); Int32 status_id = 0; Int32 sc_id = 0; Int32 is_last_state = 0; Int32 end_time = -1; object updateResponse = null; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); using (NpgsqlCommand cmd = new NpgsqlCommand($"SELECT sc_id from subscriber where imei='{imei}'", connection)) { using (NpgsqlDataReader dr = cmd.ExecuteReader()) { while (dr.Read()) { sc_id = dr.GetInt32(0); } } } string status = Regex.Replace(mess, "[0-9]", ""); Int32 ticket_id = Convert.ToInt32(Regex.Replace(mess, "[a-zA-z]", "")); string command = $"SELECT status_id, is_last_state from jobticketstatusesset where status='{status}'"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { using (NpgsqlDataReader dr = cmd.ExecuteReader()) { while (dr.Read()) { status_id = dr.GetInt32(0); is_last_state = dr.GetInt32(1); } } } if (status_id > 0) { string query = "UPDATE jobtickets SET job_status = @job_status, start_time = (CASE WHEN start_time IS NULL THEN @start_time else start_time END)"; if (is_last_state == 1) query += " , end_time = " + DateTime.UtcNow.DateTo70Format().ToString(); query += " WHERE ticket_id = @ticket_id AND deleted = 0"; query += " RETURNING ticket_id"; using (NpgsqlCommand cmd = new NpgsqlCommand(query, connection)) { cmd.Parameters.Add("@ticket_id", NpgsqlTypes.NpgsqlDbType.Integer).Value = ticket_id; cmd.Parameters.Add("@job_status", NpgsqlTypes.NpgsqlDbType.Integer).Value = status_id; cmd.Parameters.Add("@start_time", NpgsqlTypes.NpgsqlDbType.Integer).Value = DateTime.UtcNow.DateTo70Format(); cmd.Prepare(); updateResponse = cmd.ExecuteScalar(); } resp = (updateResponse != null) ? sqlResponse.done : sqlResponse.noUpdate; if (updateResponse != null) { //insert into job ticketing history query = "INSERT INTO jobtickets_log (ticket_id, modified_date , job_status, sc_id) VALUES(@ticket_id, @modified_date , @job_status, @sc_id)"; using (NpgsqlCommand cmd = new NpgsqlCommand(query, connection)) { cmd.Parameters.Add("@ticket_id", NpgsqlTypes.NpgsqlDbType.Integer).Value = ticket_id; cmd.Parameters.Add("@modified_date", NpgsqlTypes.NpgsqlDbType.Integer).Value = DateTime.UtcNow.DateTo70Format(); cmd.Parameters.Add("@job_status", NpgsqlTypes.NpgsqlDbType.Integer).Value = status_id; cmd.Parameters.Add("@sc_id", NpgsqlTypes.NpgsqlDbType.Integer).Value = sc_id; cmd.Prepare(); cmd.ExecuteNonQuery(); } resp = sqlResponse.done; } } } } catch (Exception o) { Console.WriteLine("File: SMdb_access.cs Meth: insert_ticket_response : " + o.Message.ToString()); throw new ArgumentException(o.Message.ToString()); } return resp; } public sqlResponse delete_job_ticket_from_sd(int ticket_id, bool canDelete) { sqlResponse resp = sqlResponse.SQLerror; try { string queryNormalUser = "UPDATE jobtickets SET deleted = 1 WHERE ticket_id = @ticket_id"; string querySpecial = "DELETE FROM jobtickets WHERE ticket_id = @ticket_id"; string query = canDelete ? querySpecial : queryNormalUser; using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); using (NpgsqlCommand cmd = new NpgsqlCommand(query, connection)) { cmd.Parameters.Add("@ticket_id", NpgsqlTypes.NpgsqlDbType.Integer).Value = ticket_id; cmd.Prepare(); cmd.ExecuteNonQuery(); } resp = sqlResponse.done; if (canDelete) { string query_log = "DELETE FROM jobtickets_log WHERE ticket_id = @ticket_id"; using (NpgsqlCommand cmd = new NpgsqlCommand(query_log, connection)) { cmd.Parameters.Add("@ticket_id", NpgsqlTypes.NpgsqlDbType.Integer).Value = ticket_id; cmd.Prepare(); cmd.ExecuteNonQuery(); } resp = sqlResponse.done; } } } catch (Exception o) { Utils.WriteLine("File: DBTicketingManager.cs Meth: delete_job_ticket_from_sd " + o.Message.ToString(), ConsoleColor.Red); } return resp; } public List getAllTickets(string dispatch_name, string dispatcher_id, bool isAdmin, bool bringDeleted) { List jtList = new List(); string query = "SELECT ticket_id, jt.name, case when jt.deleted = 1 then jt.comment || ' (is deleted)' else jt.comment end, " + " v.name, jts.status, jt.creation_time, jt.priority, jt.dispatcher, jt.end_time_planned, jt.share_with, " + " jt.start_time,jt.end_time, jt.is_expired, jt.deleted, jt.sched_timegmt " + "FROM jobtickets jt JOIN vehicle v ON v.id = jt.sc_id " + "JOIN jobticketstatusesset jts ON jts.status_id = jt.job_status WHERE "; if (!bringDeleted) query += " deleted = 0 AND "; if (!isAdmin) query += " (dispatcher = '" + dispatch_name + "' or share_with like '%" + dispatcher_id + ";%') "; query += "ORDER by ticket_id"; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); using (NpgsqlCommand cmd = new NpgsqlCommand(query, connection)) { using (NpgsqlDataReader Reader = cmd.ExecuteReader()) { while (Reader.Read()) { JobTickets jt = new JobTickets(Convert.ToInt32(Reader.GetValue(0).ToString()), Reader.GetValue(1).ToString(), Reader.GetValue(2).ToString(), Reader.GetValue(3).ToString(), Reader.GetValue(4).ToString(), Reader.GetValue(5).ToString(), Reader.GetValue(6).ToString(), Reader.GetValue(7).ToString(), Reader.GetValue(8).ToString(), Reader.GetValue(9).ToString(), Reader.GetValue(10).ToString(), Reader.GetValue(11).ToString(), Reader.GetBoolean(12), Reader.GetInt32(13), Reader.GetInt32(14)); JobTickets jobTicket = jtList.Find(x => x.Ticket_id.Equals(jt.Ticket_id)); if (jobTicket == null) jtList.Add(jt); else { jobTicket.Imei = jobTicket.Imei + "," + jt.Imei; } } } } } Utils.WriteLine("Got " + jtList.Count + " tickets"); } catch (Exception ee) { Console.WriteLine(ee.Message, ConsoleColor.Red); } return jtList; } public List getAllTicketsSimulator(string dispatch_name, string dispatcher_id, bool isAdmin, bool bringDeleted) { List jtList = new List(); string query = "SELECT ticket_id, jt.name, case when jt.deleted = 1 then jt.comment || ' (is deleted)' else jt.comment end, " + " v.name, jts.status, jt.creation_time, jt.priority, jt.dispatcher, jt.end_time_planned, jt.share_with, " + " jt.start_time,jt.end_time, jt.is_expired, jt.deleted, jt.sched_timegmt " + "FROM jobtickets jt JOIN vehicle v ON v.id = jt.sc_id " + "JOIN jobticketstatusesset jts ON jts.status_id = jt.job_status WHERE "; if (!bringDeleted) query += " deleted = 0 AND "; if (!isAdmin) query += " (dispatcher = '" + dispatch_name + "' or share_with like '%" + dispatcher_id + ";%') "; query += "ORDER by ticket_id"; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); using (NpgsqlCommand cmd = new NpgsqlCommand(query, connection)) { using (NpgsqlDataReader Reader = cmd.ExecuteReader()) { while (Reader.Read()) { JobTickets jt = new JobTickets(Convert.ToInt32(Reader.GetValue(0).ToString()), Reader.GetValue(1).ToString(), Reader.GetValue(2).ToString(), Reader.GetValue(3).ToString(), Reader.GetValue(4).ToString(), Reader.GetValue(5).ToString(), Reader.GetValue(6).ToString(), Reader.GetValue(7).ToString(), Reader.GetValue(8).ToString(), Reader.GetValue(9).ToString(), Reader.GetValue(10).ToString(), Reader.GetValue(11).ToString(), Reader.GetBoolean(12), Reader.GetInt32(13), Reader.GetInt32(14)); jtList.Add(jt); } } } } Utils.WriteLine("Got " + jtList.Count + " tickets"); } catch (Exception ee) { Console.WriteLine(ee.Message, ConsoleColor.Red); } return jtList; } public List get_All_Expiring_Tickets() { List jtList = new List(); int currentUniversalDate = (int)DateTime.Now.ToUniversalTime().DateTo70Format(); string query = "SELECT t.ticket_id, t.end_time_planned, s.imei, t.name, t.sc_id " + "FROM jobtickets t " + "JOIN subscriber s ON s.sc_id = t.sc_id " + "WHERE t.end_time_planned > @end_time_planned " + "ORDER by t.ticket_id"; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); using (NpgsqlCommand cmd = new NpgsqlCommand(query, connection)) { cmd.Parameters.Add("@end_time_planned", NpgsqlTypes.NpgsqlDbType.Integer).Value = currentUniversalDate; using (NpgsqlDataReader Reader = cmd.ExecuteReader()) { while (Reader.Read()) { JobTickets jt = new JobTickets() { Ticket_id = Reader.GetInt32(0), End_time_specified_int = Reader.GetInt32(1), Imei = Reader.GetString(2), Name = Reader.GetString(3), sc_id = Reader.GetInt32(4) }; int seconds = (int)(jt.End_time_specified_int - currentUniversalDate); if (seconds <= 610 && seconds >= 589) { jtList.Add(jt); } } } } } } catch (Exception ee) { Console.WriteLine(ee.ToString()); } return jtList; } public List getAllTickets_log() { List jtList = new List(); string command = "SELECT ticket_id, status, modified_date, v.name, sc.imei " + "FROM jobtickets_log jt " + "JOIN jobticketstatusesset jts ON jts.status_id = jt.job_status " + "JOIN vehicle v ON v.id = jt.sc_id " + "JOIN subscriber sc ON sc.sc_id = jt.sc_id " + "ORDER by ticket_id, v.name, modified_date"; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { using (NpgsqlDataReader Reader = cmd.ExecuteReader()) { while (Reader.Read()) { JobTickets_log jt = new JobTickets_log() { Ticket_id = Reader.GetInt32(0), Job_status = Reader.GetString(1), Modified_date = Reader.GetInt32(2).ToString(), ModifiedDate70 = Reader.GetInt32(2), Vehicle_name = Reader.GetString(3), Imei = Reader.GetString(4) }; jtList.Add(jt); } } } JobTickets_log aux = new JobTickets_log(); foreach (JobTickets_log obj in jtList) { if (aux.Imei == obj.Imei && aux.Ticket_id == obj.Ticket_id) { obj.PreviousJobStatus = aux.Job_status; } aux = obj; } jtList = jtList.OrderBy(x => x.Modified_date).ToList(); } } catch (Exception ee) { Console.WriteLine(ee.ToString()); } return jtList; } public List updateTicketExpireDate(uint DatetimeNow) { TicketResponse resp; List expired_tickets_idList = new List(); try { //string command = $"UPDATE jobtickets SET is_expired = true, job_status = 6 WHERE end_time_planned < @end_time_planned and " // + " job_status not in (3,6) RETURNING ticket_id "); string command = "UPDATE jobtickets SET is_expired = true, job_status = 6 " + $"WHERE end_time_planned < {DatetimeNow} AND job_status NOT IN (3,6) RETURNING ticket_id "; using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); NpgsqlCommand cmd = new NpgsqlCommand(command, connection); { //job status = 6 for "Overdue" job status = 3 for "Completed" //cmd.Parameters.Add("@end_time_planned", NpgsqlTypes.NpgsqlDbType.Integer).Value = DatetimeNow; cmd.Prepare(); //cmd.ExecuteNonQuery(); using (NpgsqlDataReader Reader = cmd.ExecuteReader()) { while (Reader.Read()) { expired_tickets_idList.Add(Reader.GetInt32(0)); } } } resp = TicketResponse.done; } } catch (Exception ee) { Console.WriteLine(ee.Message + " " + ee.StackTrace + " " + ee.Source); resp = TicketResponse.SQLerror; } return expired_tickets_idList; } public List get_ALL_jobtickets_not_delivered() { List ret = new List(); JobTickets obj; try { string command = "SELECT s.imei , t.ticket_id, t.name, t.seq_id, t.sc_id, t.sched_timegmt,t.comment, t.end_time_planned from jobtickets t, subscriber s" + " where t.deleted =0 and t.status=0 and s.sc_id = t.sc_id ORDER BY t.sc_id"; using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { using (NpgsqlDataReader dr = cmd.ExecuteReader()) { while (dr.Read()) { obj = new JobTickets(); obj.Imei = dr.GetString(0); obj.Name = "" + dr.GetInt32(1).ToString() + Environment.NewLine + dr.GetString(2); obj.seq_id = dr.GetString(3); obj.sc_id = dr.GetInt32(4); obj.sched_timegmt = dr.GetInt32(5); if (dr.GetValue(6).ToString() != "") obj.Name += string.Format(" ({0})", dr.GetString(6)); if (dr.GetValue(7).ToString() != "") obj.Name += string.Format(" until {0}", dr.GetInt32(7).GetDTLocalFromSeconds()).ToString(); ret.Add(obj); } } } } } catch (Exception o) { Console.WriteLine("File: DBTicketingManager.cs Meth: get_ALL_jobtickets_not_delivered : " + o.Message.ToString()); throw new ArgumentException(o.Message.ToString()); } return ret; } #endregion #region Job Ticket Predefine public TicketResponse InsertUpdate_Define_Ticket(PredefineJobTicket pdf) { TicketResponse resp; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); object result = null; string command = "SELECT COUNT(name) FROM definejobticket WHERE name = '" + pdf.Name + "\'"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { result = cmd.ExecuteScalar(); } if (result.ToString() == "0") { command = "INSERT INTO definejobticket (name, text , comment, priority, expire_date, schedule_date, share_with,handled_by )" + " VALUES(@name, @text , @comment, @priority, @expire_date, @schedule_date, @share_with, @handled_by)"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { cmd.Parameters.Add("@name", NpgsqlTypes.NpgsqlDbType.Varchar).Value = pdf.Name; cmd.Parameters.Add("@text", NpgsqlTypes.NpgsqlDbType.Varchar).Value = pdf.Text; cmd.Parameters.Add("@comment", NpgsqlTypes.NpgsqlDbType.Varchar).Value = pdf.Comment; cmd.Parameters.Add("@priority", NpgsqlTypes.NpgsqlDbType.Varchar).Value = pdf.Priority; cmd.Parameters.Add("@expire_date", NpgsqlTypes.NpgsqlDbType.Integer).Value = pdf.Enddate; cmd.Parameters.Add("@schedule_date", NpgsqlTypes.NpgsqlDbType.Integer).Value = pdf.Scheduledate; cmd.Parameters.Add("@share_with", NpgsqlTypes.NpgsqlDbType.Varchar).Value = pdf.Share_with; cmd.Parameters.Add("@handled_by", NpgsqlTypes.NpgsqlDbType.Varchar).Value = pdf.Handled_by; cmd.Prepare(); cmd.ExecuteNonQuery(); } resp = TicketResponse.done; } else { command = "UPDATE definejobticket SET name = @name, text = @text , comment = @comment, priority = @priority, " + "expire_date = @expire_date, schedule_date = @schedule_date, share_with = @share_with, handled_by = @handled_by where name = @name"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { cmd.Parameters.Add("@name", NpgsqlTypes.NpgsqlDbType.Varchar).Value = pdf.Name; cmd.Parameters.Add("@text", NpgsqlTypes.NpgsqlDbType.Varchar).Value = pdf.Text; cmd.Parameters.Add("@comment", NpgsqlTypes.NpgsqlDbType.Varchar).Value = pdf.Comment; cmd.Parameters.Add("@priority", NpgsqlTypes.NpgsqlDbType.Varchar).Value = pdf.Priority; cmd.Parameters.Add("@expire_date", NpgsqlTypes.NpgsqlDbType.Integer).Value = pdf.Enddate; cmd.Parameters.Add("@schedule_date", NpgsqlTypes.NpgsqlDbType.Integer).Value = pdf.Scheduledate; cmd.Parameters.Add("@share_with", NpgsqlTypes.NpgsqlDbType.Varchar).Value = pdf.Share_with; cmd.Parameters.Add("@handled_by", NpgsqlTypes.NpgsqlDbType.Varchar).Value = pdf.Handled_by; cmd.Prepare(); cmd.ExecuteNonQuery(); } resp = TicketResponse.done; } } } catch (Exception ee) { Console.WriteLine(ee.Message + " " + ee.StackTrace + " " + ee.Source); resp = TicketResponse.SQLerror; } return resp; } public List get_all_PredefineTickets() { List jtList = new List(); string command = " SELECT name, text, priority, comment, share_with, handled_by, expire_date, schedule_date " + " FROM definejobticket " + " ORDER by name"; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { using (NpgsqlDataReader Reader = cmd.ExecuteReader()) { while (Reader.Read()) { PredefineJobTicket jt = new PredefineJobTicket() { Name = Reader.GetString(0), Text = Reader.GetString(1), Priority = Reader.GetString(2), Comment = Reader.GetString(3), Share_with = Reader.GetValue(4).ToString(), Handled_by = Reader.GetValue(5).ToString(), Enddate = (Reader.GetValue(6).ToString() != "") ? Reader.GetInt32(6) : 0, Scheduledate = (Reader.GetValue(7).ToString() != "") ? Reader.GetInt32(7) : -1 }; jtList.Add(jt); } } } } } catch (Exception ee) { Console.WriteLine(ee.ToString()); } return jtList; } public sqlResponse delete_Predefine_Ticket(string ticket_name) { sqlResponse resp = sqlResponse.SQLerror; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); string query = "DELETE from definejobticket WHERE name = @name"; using (NpgsqlCommand cmd = new NpgsqlCommand(query, connection)) { cmd.Parameters.Add("@name", NpgsqlTypes.NpgsqlDbType.Varchar).Value = ticket_name; cmd.Prepare(); cmd.ExecuteNonQuery(); } resp = sqlResponse.done; } } catch (Exception o) { Console.WriteLine("File: DBTicketingManager.cs Meth: delete_Predefine_Ticket " + o.Message.ToString()); } return resp; } #endregion #region Job Ticket Statuses public TicketResponse addTicketStatusToDb(TicketingStatus ts) { TicketResponse resp; int isFirstStateDefault = 0; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); string command = "SELECT COUNT(status_id) FROM jobticketstatusesset"; object isEmptyStatus = null; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { isEmptyStatus = cmd.ExecuteScalar(); } if (isEmptyStatus.ToString() == "0") isFirstStateDefault = 1; command = "SELECT COUNT(status_id) FROM jobticketstatusesset WHERE status=\'" + ts.Status + "\'"; object result = null; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { result = cmd.ExecuteScalar(); } if (result != null && result.ToString() == "0") { command = "INSERT INTO jobticketstatusesset (status, color, sound_on, sound_file, is_first_state, is_last_state) " + " VALUES(@status,@color,@sound_on,@sound_file,@is_first_state,@is_last_state)"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { cmd.Parameters.Add("@status", NpgsqlTypes.NpgsqlDbType.Varchar).Value = ts.Status; cmd.Parameters.Add("@color", NpgsqlTypes.NpgsqlDbType.Varchar).Value = ts.Color; cmd.Parameters.Add("@sound_on", NpgsqlTypes.NpgsqlDbType.Integer).Value = ts.SoundOn; cmd.Parameters.Add("@sound_file", NpgsqlTypes.NpgsqlDbType.Varchar).Value = ts.SoundFile; cmd.Parameters.Add("@is_first_state", NpgsqlTypes.NpgsqlDbType.Integer).Value = (isFirstStateDefault == 1) ? isFirstStateDefault : ts.IsFirstState; cmd.Parameters.Add("@is_last_state", NpgsqlTypes.NpgsqlDbType.Integer).Value = ts.IsLastState; cmd.Prepare(); cmd.ExecuteNonQuery(); } resp = TicketResponse.done; } else { resp = TicketResponse.alreadyInDB; } } } catch (Exception ee) { Console.WriteLine(ee.Message + " " + ee.StackTrace + " " + ee.Source); resp = TicketResponse.SQLerror; } return resp; } public TicketResponse updateTicketStatusToDb(TicketingStatus ts) { TicketResponse resp; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); string command = "SELECT COUNT(status_id) FROM jobticketstatusesset WHERE status_id=\'" + ts.StatusID + "\'"; object result = null; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { result = cmd.ExecuteScalar(); } if (result != null && Convert.ToInt32(result) > 0) { command = "SELECT COUNT(status_id) FROM jobticketstatusesset WHERE status=\'" + ts.Status + "\'" + "and status_id <>\'" + ts.StatusID + "\'"; result = null; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { result = cmd.ExecuteScalar(); } if (result != null && result.ToString() == "0") { command = "UPDATE jobticketstatusesset SET status=@status, color=@color, sound_on=@sound_on, sound_file=@sound_file, is_first_state=@is_first_state, is_last_state=@is_last_state where status_id=@status_id"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { cmd.Parameters.Add("@status", NpgsqlTypes.NpgsqlDbType.Varchar).Value = ts.Status; cmd.Parameters.Add("@color", NpgsqlTypes.NpgsqlDbType.Varchar).Value = ts.Color; cmd.Parameters.Add("@sound_on", NpgsqlTypes.NpgsqlDbType.Integer).Value = ts.SoundOn; cmd.Parameters.Add("@sound_file", NpgsqlTypes.NpgsqlDbType.Varchar).Value = ts.SoundFile; cmd.Parameters.Add("@is_first_state", NpgsqlTypes.NpgsqlDbType.Integer).Value = ts.IsFirstState; cmd.Parameters.Add("@is_last_state", NpgsqlTypes.NpgsqlDbType.Integer).Value = ts.IsLastState; cmd.Parameters.Add("@status_id", NpgsqlTypes.NpgsqlDbType.Integer).Value = ts.StatusID; cmd.Prepare(); cmd.ExecuteNonQuery(); } resp = TicketResponse.done; } else { resp = TicketResponse.alreadyInDB; } } else { resp = TicketResponse.ticketNotInDB; } } } catch (Exception ee) { Console.WriteLine(ee.Message + " " + ee.StackTrace + " " + ee.Source); resp = TicketResponse.SQLerror; } return resp; } public TicketResponse resetDefaultStatus() { TicketResponse resp; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); string command = "UPDATE jobticketstatusesset SET is_first_state=0"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { cmd.Prepare(); cmd.ExecuteNonQuery(); } resp = TicketResponse.done; } } catch (Exception ee) { Console.WriteLine(ee.Message + " " + ee.StackTrace + " " + ee.Source); resp = TicketResponse.SQLerror; } return resp; } public TicketResponse resetCompletionStatus() { TicketResponse resp; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); string command = "UPDATE jobticketstatusesset SET is_last_state=0"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { cmd.Prepare(); cmd.ExecuteNonQuery(); } resp = TicketResponse.done; } } catch (Exception ee) { Console.WriteLine(ee.Message + " " + ee.StackTrace + " " + ee.Source); resp = TicketResponse.SQLerror; } return resp; } public TicketResponse deleteTicketingStatus(string ticketStatus) { //TODO before delete ticket status check job ticketing transactions InitConnection(); TicketResponse resp; Int32 status_id = -1; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); string command = "SELECT status_id FROM jobticketstatusesset WHERE status=\'" + ticketStatus + "\'"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { using (NpgsqlDataReader Reader = cmd.ExecuteReader()) { while (Reader.Read()) { status_id = Reader.GetInt32(0); } } } if (status_id > -1) { command = "SELECT COUNT(job_status) FROM jobtickets WHERE job_status =\'" + status_id + "\'"; object tmp1 = null; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { tmp1 = cmd.ExecuteScalar(); } if (tmp1 != null && tmp1.ToString() == "0") { command = $"DELETE FROM jobticketstatusesset WHERE status='{ticketStatus}'"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { cmd.ExecuteNonQuery(); } resp = TicketResponse.done; } else { resp = TicketResponse.alreadyInTransactions; } } else { resp = TicketResponse.ticketNotInDB; } } } catch (Exception ee) { Console.WriteLine(ee.Message + " " + ee.StackTrace + " " + ee.Source); resp = TicketResponse.SQLerror; } return resp; } public List getAllTicketStatuses() { List tsList = new List(); try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); string command = "SELECT status_id, status, color, sound_on, sound_file, is_first_state, is_last_state FROM jobticketstatusesset ORDER by status_id"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { using (NpgsqlDataReader Reader = cmd.ExecuteReader()) { while (Reader.Read()) { TicketingStatus ts = new TicketingStatus() { StatusID = Reader.GetInt32(0), Status = Reader.GetString(1), Color = Reader.GetString(2), SoundOn = Reader.GetInt32(3), SoundFile = Reader.GetString(4), IsFirstState = Reader.GetInt32(5), IsLastState = Reader.GetInt32(6) }; tsList.Add(ts); } } } } } catch (Exception ee) { Console.WriteLine(ee.ToString()); } return tsList; } public int getStatusID(string ticketStatus) { int status_id = -1; try { using (NpgsqlConnection connection = new NpgsqlConnection()) { connection.ConnectionString = getConnectionString(); connection.Open(); string command = "SELECT status_id FROM jobticketstatusesset WHERE status=\'" + ticketStatus + "\'"; using (NpgsqlCommand cmd = new NpgsqlCommand(command, connection)) { using (NpgsqlDataReader Reader = cmd.ExecuteReader()) { while (Reader.Read()) { status_id = Convert.ToInt32(Reader.GetValue(0).ToString()); } } } } } catch (Exception ee) { Console.WriteLine(ee.ToString()); } return status_id; } #endregion } public class TicketingStatus { private int statusID; public int StatusID { get { return statusID; } set { statusID = value; } } private string status; public string Status { get { return status; } set { status = value; } } private string color; public string Color { get { return color; } set { color = value; } } private int soundOn; public int SoundOn { get { return soundOn; } set { soundOn = value; } } private string soundFile; public string SoundFile { get { return soundFile; } set { soundFile = value; } } private int isFirstState; public int IsFirstState { get { return isFirstState; } set { isFirstState = value; } } private int isLastState; public int IsLastState { get { return isLastState; } set { isLastState = value; } } public TicketingStatus() { } } public class JobTickets { private string ticketInfo; public string TicketInfo { get { return ticketInfo; } set { TicketInfo = value; } } private int ticket_id; public int Ticket_id { get { return ticket_id; } set { ticket_id = value; } } private string name; public string Name { get { return name; } set { name = value; } } private string comment; public string Comment { get { return comment; } set { comment = value; } } private string imei; public string Imei { get { return imei; } set { imei = value; } } private string status; public string Status { get { return status; } set { status = value; } } private string creation_time; public string Creation_time { get { return creation_time; } set { creation_time = value; } } private string start_time; public string Start_time { get { return start_time; } set { start_time = value; } } private int creation_time_int; public int Creation_time_int { get { return creation_time_int; } set { creation_time_int = value; } } private int start_time_int; public int Start_time_int { get { return start_time_int; } set { start_time_int = value; } } private string end_time; public string End_time { get { return end_time; } set { end_time = value; } } private int end_time_int; public int End_time_int { get { return end_time_int; } set { end_time_int = value; } } private string end_time_specified; public string End_time_specified { get { return end_time_specified; } set { end_time_specified = value; } } private int end_time_specified_int; public int End_time_specified_int { get { return end_time_specified_int; } set { end_time_specified_int = value; } } private string _lastUpdate; public string lastUpdate { get { return _lastUpdate; } set { _lastUpdate = value; } } private Int64 _lastUpdate70; public Int64 lastUpdate70 { get { return _lastUpdate70; } set { _lastUpdate70 = value; } } private string priority; public string Priority { get { return priority; } set { priority = value; } } private string dispatcher; public string Dispatcher { get { return dispatcher; } set { dispatcher = value; } } private string share_with; public string Share_with { get { return share_with; } set { share_with = value; } } private int deleted; public int Deleted { get { return deleted; } set { deleted = value; } } private bool is_expired; public bool IsExpired { get { return is_expired; } set { is_expired = value; } } public String seq_id; public int sc_id; public int sched_timegmt; public JobTickets() { } public JobTickets(int _ticket_id, string _name, string _comment, string _imei, string _status, string _creation_time_int, string _priority, string _dispatcher, string _end_time_specified_int, string _share_with, string _start_time_int, string _end_time_int, bool isExpired, int deleted, Int32 sched_time) { this.Ticket_id = _ticket_id; this.Name = _name; this.Comment = _comment; this.Imei = _imei; this.Status = _status; if (_creation_time_int != "" && _creation_time_int!=string.Empty) this.Creation_time_int = Convert.ToInt32(_creation_time_int); if (_end_time_specified_int != "" && _end_time_specified_int != string.Empty && _end_time_specified_int != "-1") this.End_time_specified_int = Convert.ToInt32(_end_time_specified_int); if (_end_time_int != "" && _end_time_int != string.Empty && _end_time_int != "-1") this.End_time_int = Convert.ToInt32(_end_time_int); if (_end_time_int != "" && _end_time_int != string.Empty && _end_time_int != "-1") this.End_time_int = Convert.ToInt32(_end_time_int); this.Priority = _priority; this.Share_with = _share_with; this.Dispatcher = _dispatcher; if (_start_time_int != "" && _start_time_int != string.Empty) this.Start_time_int = Convert.ToInt32(_start_time_int); this.is_expired = isExpired; this.deleted = deleted; this.sched_timegmt = sched_time; } } public class JobTickets_log { private int ticket_id; public int Ticket_id { get { return ticket_id; } set { ticket_id = value; } } private string job_status; public string Job_status { get { return job_status; } set { job_status = value; } } private string modified_date; public string Modified_date { get { return modified_date; } set { modified_date = value; } } private Int64 _modifiedDate70; public Int64 ModifiedDate70 { get { return _modifiedDate70; } set { _modifiedDate70 = value; } } private string vehicle_name; public string Vehicle_name { get { return vehicle_name; } set { vehicle_name = value; } } private string imei; public string Imei { get { return imei; } set { imei = value; } } private string previousJobStatus; public string PreviousJobStatus { get { return previousJobStatus; } set { previousJobStatus = value; } } public JobTickets_log() { } } public class PredefineJobTicket { private string name; public string Name { get { return name; } set { name = value; } } private string text; public string Text { get { return text; } set { text = value; } } private string comment; public string Comment { get { return comment; } set { comment = value; } } private string priority; public string Priority { get { return priority; } set { priority = value; } } private int enddate; public int Enddate { get { return enddate; } set { enddate = value; } } private int scheduledate; public int Scheduledate { get { return scheduledate; } set { scheduledate = value; } } private string share_with; public string Share_with { get { return share_with; } set { share_with = value; } } private string handled_by; public string Handled_by { get { return handled_by; } set { handled_by = value; } } public PredefineJobTicket() { } } public enum TicketResponse { done, alreadyInDB, SQLerror, ticketNotInDB, alreadyInTransactions } }