857 lines
37 KiB
C#
857 lines
37 KiB
C#
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using System;
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using System.Collections.Generic;
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using System.ComponentModel;
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using System.Data;
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using System.Drawing;
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using System.Text;
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using System.Windows.Forms;
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using Telerik.WinControls;
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using System.Collections;
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using Telerik.WinControls.UI;
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using SafeMobileLib;
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using System.Globalization;
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namespace Safedispatch_4_0
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{
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public partial class NewJobTicketingForm : Telerik.WinControls.UI.RadForm
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{
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//private ConvertDT convDT;
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private SMSmode Smode;
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private TicketingUserControl parent;
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private bool sched = false;
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private DBTicketingManager DBT = new DBTicketingManager(MainForm2.cfg.DB_IP, MainForm2.cfg.DB_schema, MainForm2.cfg.DB_user, MainForm2.cfg.DB_passwd, MainForm2.cfg.DB_port);
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private List<PredefineJobTicket> pdf = new List<PredefineJobTicket>();
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private PredefineJobTicket CurrentConfiguration = new PredefineJobTicket();
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private void setLanguage()
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{
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this.Text = MainForm2.returnLNGString("newJobTicket");
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btnSend.Text = MainForm2.returnLNGString("send");
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labelHandleBy.Text = MainForm2.returnLNGString("handledBy");
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searchTextBox.NullText = MainForm2.returnLNGString("Typetosearchunit");
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radLabel2.Text = MainForm2.returnLNGString("dueDate");
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radLabel9.Text = MainForm2.returnLNGString("schedSending");
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rcbSavePredefined.Text = MainForm2.returnLNGString("predTicket");
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labelPredefined.Text = MainForm2.returnLNGString("prTick");
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rddlPredefined.Items[0].Text = MainForm2.returnLNGString("currCfg");
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labelSubject.Text = MainForm2.returnLNGString("t_subject");
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rtbTicketSubject.NullText = MainForm2.returnLNGString("writeTSubj");
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labelMessage.Text = MainForm2.returnLNGString("t_message");
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rtbMessage.NullText = MainForm2.returnLNGString("leaveNull");
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radLabel3.Text = MainForm2.returnLNGString("priority");
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radLabel1.Text = MainForm2.returnLNGString("shareWithDispatchers");
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rcbListSharedWith.NullText = MainForm2.returnLNGString("notShared");
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rddListPriority.Items.Add(MainForm2.returnLNGString(PriorityType.Low.ToString()));
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rddListPriority.Items.Add(MainForm2.returnLNGString(PriorityType.Normal.ToString()));
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rddListPriority.Items.Add(MainForm2.returnLNGString(PriorityType.High.ToString()));
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rddListPriority.Items.Add(MainForm2.returnLNGString(PriorityType.Critical.ToString()));
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//lbPredefineSMS.Text = MainForm2.returnLNGString("AddPred");
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//gbAdressBook.Text = MainForm2.returnLNGString("AddrBook");
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//lbAdreesBookHelp.Text = MainForm2.returnLNGString("clickTo");
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/*
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lbGroups.Text = MainForm2.returnLNGString("GrpGroups") + ':';
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lbUnits.Text = MainForm2.returnLNGString("GrpUnits") + ':';
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lbTO.Text = MainForm2.returnLNGString("Ilabel2") + ':';
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cbPredefine.Text = MainForm2.returnLNGString("selpredadd");
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*/
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}
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public NewJobTicketingForm(TicketingUserControl parent, SMSmode _smode, string selectedUnitOrGroupName, string text)
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{
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this.parent = parent;
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Smode = _smode;
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InitializeComponent();
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//ThemeResolutionService.ApplyThemeToControlTree(this, "ControlDefault");
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setLanguage();
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// set theme for the Message Box
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RadMessageBox.SetThemeName("TelerikMetroBlue");
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#region THEMING
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btnSend.ButtonElement.ButtonFillElement.BackColor = MainForm2.ButtonColor;
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labelHandleBy.ForeColor = labelPredefined.ForeColor
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= labelSubject.ForeColor = labelMessage.ForeColor
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= MainForm2.LabelColor;
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pbDelete.Image = Utils.ChangeColor(global::Dispatcher.Properties.Resources.trash_activ, MainForm2.ButtonColor);
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rgbLeft.GroupBoxElement.Header.Border.TopColor = MainForm2.ButtonColor;
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rgbLeft.GroupBoxElement.Header.Border.TopShadowColor = MainForm2.ButtonColor;
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rgbRight.GroupBoxElement.Header.Border.TopColor = MainForm2.ButtonColor;
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rgbRight.GroupBoxElement.Header.Border.TopShadowColor = MainForm2.ButtonColor;
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#endregion
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btnSend.Enabled = false;
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// select first Predefined ticket value
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rddlPredefined.SelectedIndex = 0;
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getAllDispatcher();
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switch (Smode)
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{
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case SMSmode.New4Unit:
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//this.Text = Form1.returnLNGString("writenewSMS");
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break;
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case SMSmode.Forward:
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//this.Text = Form1.returnLNGString("forwSMS");
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break;
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case SMSmode.Reply:
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//this.Text = Form1.returnLNGString("replySMS");
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//tbTO.Text += selectedUnitOrGroupName +";";
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//tbTO.Text += selectedUnitOrGroupName;
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break;
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}
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//convDT = new ConvertDT();
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if(text!="")
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{
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rtbTicketSubject.Text += text;
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}
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populateListBoxGroup();
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populateListBoxUnits();
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rdtpSchedule.CustomFormat = Utils.getDayCustomFormat(MainForm2.is24hours, MainForm2.DayFirst);
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//if (MainForm2.is24hours)
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//{
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// if (MainForm2.DayFirst)
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// rdtpSchedule.CustomFormat = rdtpDueDate.CustomFormat = "dd/MM/yyyy HH:mm";
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// else
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// rdtpSchedule.CustomFormat = rdtpDueDate.CustomFormat = "MM/dd/yyyy HH:mm";
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//}
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//else
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//{
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// if (MainForm2.DayFirst)
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// rdtpSchedule.CustomFormat = rdtpDueDate.CustomFormat = "dd/MM/yyyy hh:mm tt";
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// else
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// rdtpSchedule.CustomFormat = rdtpDueDate.CustomFormat = "MM/dd/yyyy hh:mm tt";
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//}
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rdtpSchedule.Value = DateTime.Now;
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rdtpDueDate.Value = DateTime.Now;
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rddListPriority.SelectedIndex = 0;
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pdf = DBT.get_all_PredefineTickets();
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foreach (PredefineJobTicket pd in pdf)
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{
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rddlPredefined.Items.Add(pd.Name);
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}
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if ((MainForm2.radioType != RADIOTYPE.MOTO) && (MainForm2.radioType != RADIOTYPE.TETRA) && (MainForm2.radioType != RADIOTYPE.CONECTPLUS) && (MainForm2.radioType != RADIOTYPE.REPEATER_TRBO))
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{
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try
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{
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switch (MainForm2.radioType)
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{
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case RADIOTYPE.HYT:
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this.Icon = global::Dispatcher.Properties.Resources.HytSmall24;
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this.BackColor = MainForm2.HyteraColor;
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this.rtbTicketSubject.MaxLength = 250;
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break;
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case RADIOTYPE.HARRIS:
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this.Icon = global::Dispatcher.Properties.Resources.HarrisSmall;
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this.rtbTicketSubject.MaxLength = 250;
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//this.lbGroups.ForeColor = MainForm2.HarTextColor;
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//this.lbTO.ForeColor = MainForm2.HarTextColor;
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//this.lbUnits.ForeColor = MainForm2.HarTextColor;
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break;
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case RADIOTYPE.ATLAS:
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this.Icon = global::Dispatcher.Properties.Resources.ATLICO32;
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break;
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case RADIOTYPE.SIMOCO:
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this.Icon = global::Dispatcher.Properties.Resources.simoco_dispatch_24;
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break;
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case RADIOTYPE.EXCERA:
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this.Icon = global::Dispatcher.Properties.Resources.AXYS_ICON;
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break;
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}
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}
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catch (Exception ex)
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{
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SM.Debug("Error on change color hytera/harris:" + ex.ToString());
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}
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}
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}
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private void btnSendTicket_Click(object sender, EventArgs e)
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{
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string shareWith = "";
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if(rcbListSharedWith.CheckedItems.Count > 0)
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foreach (RadListDataItem item in rcbListSharedWith.CheckedItems)
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{
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User user = item.DataBoundItem as User;
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if (user != null)
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shareWith += user.Id + ";";
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}
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string specified_end_time = "";
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// check ticket subject
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if (rtbTicketSubject.Text.Trim().Length < 2)
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{
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RadMessageBox.Show(this, "Please fill the ticket subject", "", MessageBoxButtons.OK, RadMessageIcon.Exclamation);
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rtbTicketSubject.Focus();
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return;
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}
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// check due date
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if (rcbDueDate.Checked)
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specified_end_time = ((int)rdtpDueDate.Value.ToUniversalTime().DateTo70Format()).ToString();
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if (rdtpDueDate.Value < DateTime.Now && rcbDueDate.Checked)
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{
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RadMessageBox.Show(this, MainForm2.returnLNGString("endtimegrCurrTime"), "", MessageBoxButtons.OK, RadMessageIcon.Exclamation);
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rdtpDueDate.Value = DateTime.Now;
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return;
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}
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if (rdtpSchedule.Value < DateTime.Now && rcbSchedule.Checked)
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{
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RadMessageBox.Show(this, MainForm2.returnLNGString("schtimegrCurrTime"), "", MessageBoxButtons.OK, RadMessageIcon.Exclamation);
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rdtpSchedule.Value = DateTime.Now;
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return;
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}
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if (rdtpSchedule.Value > rdtpDueDate.Value && rcbSchedule.Checked && rcbDueDate.Checked)
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{
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RadMessageBox.Show(this, MainForm2.returnLNGString("endtimegrSchedtime"), "", MessageBoxButtons.OK, RadMessageIcon.Exclamation);
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return;
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}
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PriorityType priority = (PriorityType)rddListPriority.SelectedIndex;
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string sms = string.Format("{0}^{1}^{2}^{3}^{4}^{5}", rtbTicketSubject.Text, rtbMessage.Text, rddListPriority.SelectedItem == null ? "" : priority.ToString(), MainForm2.userLog,specified_end_time,shareWith);
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sms = sms.Replace("\'", "\'\'");
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int ticket = DBT.getMaxTicketID();
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sms = "<JTS>" + ticket.ToString() + Environment.NewLine + sms;
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if (rtbTicketSubject.Text.Length > 0)
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{
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List<Int32> assignedUnitsIds = new List<Int32>();
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List<String> assignedUnits = new List<string>();
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// check all group nodes to see which one is checked
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foreach (RadTreeNode groupNode in treeViewUnits.Nodes)
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{
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// skip groups with no unit checked
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if (groupNode.CheckState == Telerik.WinControls.Enumerations.ToggleState.Off)
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continue;
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// go through each unit and get the checked ones
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foreach (RadTreeNode unitNode in groupNode.Nodes)
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{
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if (unitNode.Checked)
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{
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assignedUnits.Add(unitNode.Name);
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assignedUnitsIds.Add((Int32)unitNode.Tag);
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}
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}
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}
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//send predefined message
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if (rcbSavePredefined.Checked)
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{
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RadTreeNodeCollection rtnC = treeViewUnits.Nodes;
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PredefineJobTicket PredefineTicketToSave = new PredefineJobTicket();
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PredefineTicketToSave.Name = rtbTicketName.Text;
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PredefineTicketToSave.Text = rtbTicketSubject.Text;
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PredefineTicketToSave.Comment = rtbMessage.Text;
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PredefineTicketToSave.Priority = rddListPriority.SelectedItem.Text;
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if (rcbDueDate.Checked)
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{
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TimeSpan ts = Convert.ToDateTime(rdtpDueDate.Value) - DateTime.Now;
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PredefineTicketToSave.Enddate = (int)ts.TotalSeconds;
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}
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if (rcbSchedule.Checked)
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{
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TimeSpan ts = DateTime.Today.AddHours(rdtpSchedule.Value.Hour).AddMinutes(rdtpSchedule.Value.Minute) - DateTime.Today;
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PredefineTicketToSave.Scheduledate = (int)ts.TotalSeconds;
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}
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else PredefineTicketToSave.Scheduledate = -1;
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foreach (int assignedUnitsId in assignedUnitsIds)
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PredefineTicketToSave.Handled_by += assignedUnitsId + ";";
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PredefineTicketToSave.Share_with = shareWith;
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//PredefineTicketToSave.Share_with = rddListPriority.SelectedItem.Text;
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TicketResponse b = DBT.InsertUpdate_Define_Ticket(PredefineTicketToSave);
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}
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// show error message if not unit is checked
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if (assignedUnits.Count == 0 )
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{
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RadMessageBox.Show(this, "You haven't selected any unit", "", MessageBoxButtons.OK, RadMessageIcon.Exclamation);
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treeViewUnits.Focus();
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return;
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}
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string[] units = assignedUnits.ToArray();// dest.Split(';');
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String mess15 = MainForm2.returnLNGString("info");
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String message = MainForm2.returnLNGString("limitSMSto10");
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String question = MainForm2.returnLNGString("contorlessunits");
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Boolean execute = true;
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// show Confirmation dialog if the number of selected units is greater than 10
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if ((assignedUnits.Count > 10) && ((MainForm2.radioType == RADIOTYPE.MOTO) || (MainForm2.radioType == RADIOTYPE.ATLAS) || (MainForm2.radioType == RADIOTYPE.TETRA) || (MainForm2.radioType == RADIOTYPE.CONECTPLUS) || (MainForm2.radioType == RADIOTYPE.REPEATER_TRBO)))
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{
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DialogResult dr2 = RadMessageBox.Show(this, message + "\r\n" + question, mess15, MessageBoxButtons.YesNo, RadMessageIcon.Exclamation);
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if (dr2 != DialogResult.Yes)
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execute = false;
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}
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// execute because number of units is grater than 10 or user accepted the risk
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// of loosing messages
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if (execute)
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{
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foreach (string unitNameOrGroup in units)
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{
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try
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{
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InsertOneSMSinDB4units(unitNameOrGroup, sms);
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parent.parent.DisplayToast(MainForm2.returnLNGString("jt2Unit") + (assignedUnits.Count > 1 ? assignedUnits.Count + MainForm2.returnLNGString("units") : assignedUnits[0]),
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string.Format(MainForm2.returnLNGString("ticketSubjectHTML"),rtbTicketSubject.Text));
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}
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catch (Exception ex)
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{
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SM.Debug("Ex:" + ex.ToString());
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}
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}
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this.Close();
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}
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}
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}
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private void btnSendSched_Click(object sender, EventArgs e)
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{
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sched = true;
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if (rdtpSchedule.Value < DateTime.Now)
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{
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if ((MainForm2.radioType == RADIOTYPE.HARRIS)||(MainForm2.radioType == RADIOTYPE.ATLAS)) ((RadLabel)RadMessageBox.Instance.Controls[1]).LabelElement.ForeColor = MainForm2.HarTextColor;
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RadMessageBox.Show(MainForm2.returnLNGString("sched_error") + DateTime.Now.ToString(), MainForm2.returnLNGString("error") + "!", MessageBoxButtons.OK, RadMessageIcon.Exclamation);
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}
|
||
|
|
else
|
||
|
|
btnSend.PerformClick();
|
||
|
|
sched = false;
|
||
|
|
}
|
||
|
|
|
||
|
|
private void InsertOneSMSinDB4units(string unitName, string sms)
|
||
|
|
{
|
||
|
|
if (unitName != "")
|
||
|
|
{
|
||
|
|
if (MainForm2.vehicleHT.ContainsKey(unitName))
|
||
|
|
{
|
||
|
|
SM.Debug("Adding SMS to DB for unit:" + unitName);
|
||
|
|
int sc_id = ((Vehicle)MainForm2.vehicleHT[unitName]).sc_id;
|
||
|
|
int sched_time = 0;
|
||
|
|
sched = rcbSchedule.Checked;
|
||
|
|
if (!sched)
|
||
|
|
sched_time = 0;
|
||
|
|
else
|
||
|
|
sched_time = (int)rdtpSchedule.Value.ToUniversalTime().DateTo70Format();
|
||
|
|
parent.SendSMS(sms, sc_id, sched_time);
|
||
|
|
}
|
||
|
|
else
|
||
|
|
{
|
||
|
|
SM.Debug("Error NewJobTicketingForm /InsertOneSMSinDB/ selected item(" + unitName + ") not in hashtable");
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
private void InsertOneSMSinDB4Groups(ArrayList scIDarray, string sms)
|
||
|
|
{
|
||
|
|
if (scIDarray.Count>0)
|
||
|
|
{
|
||
|
|
foreach (int scID in scIDarray)
|
||
|
|
{
|
||
|
|
SM.Debug("Adding SMS to DB for unit with scid:" + scID);
|
||
|
|
int sched_time = 0;
|
||
|
|
if (!sched)
|
||
|
|
sched_time = 0;
|
||
|
|
else
|
||
|
|
sched_time = (int)rdtpSchedule.Value.ToUniversalTime().DateTo70Format();
|
||
|
|
parent.SendSMS(sms, scID, sched_time);
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
private void InsertOneSMSinDB4Groups_with_cpsID(Int32 cps_id, string sms)
|
||
|
|
{
|
||
|
|
try
|
||
|
|
{
|
||
|
|
SM.Debug("Adding SMS to DB for group with cpsid:" + cps_id);
|
||
|
|
int sched_time = 0;
|
||
|
|
if (!sched)
|
||
|
|
sched_time = 0;
|
||
|
|
else
|
||
|
|
sched_time = (int)rdtpSchedule.Value.ToUniversalTime().DateTo70Format();
|
||
|
|
//if (scIDarray.Count>0) parent.SendSMSGroup(sms,cps_id, sched_time,(Int32)scIDarray[0]);
|
||
|
|
parent.SendSMSGroup(sms, cps_id, sched_time);
|
||
|
|
}
|
||
|
|
catch (Exception ex)
|
||
|
|
{
|
||
|
|
SM.Debug("Exception on InsertOneSMSinDB4Groups_with_cpsID:"+ex.ToString());
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Add the Groups as Nodes inside the Tree View
|
||
|
|
/// </summary>
|
||
|
|
private void populateListBoxGroup()
|
||
|
|
{
|
||
|
|
GroupClass g = new GroupClass();
|
||
|
|
// for each group add a tree node
|
||
|
|
foreach (int i in MainForm2.GroupHash.Keys)
|
||
|
|
{
|
||
|
|
g = (GroupClass)MainForm2.GroupHash[i];
|
||
|
|
|
||
|
|
AddTreeGroup(g.name, g.id);
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Add a Group Node to the Tree View
|
||
|
|
/// </summary>
|
||
|
|
/// <param name="groupName">Group name which needs to be added to the Tree Node</param>
|
||
|
|
/// <param name="groupID">Group ID which will be set as a tag for this group node</param>
|
||
|
|
/// <returns>Returns the inserted Tree Node</returns>
|
||
|
|
private RadTreeNode AddTreeGroup(string groupName, Int32 groupID)
|
||
|
|
{
|
||
|
|
RadTreeNode groupNode = new RadTreeNode(groupName.ToUpper());
|
||
|
|
groupNode.Font = new Font(
|
||
|
|
new FontFamily("Segoe UI"),
|
||
|
|
13,
|
||
|
|
FontStyle.Bold,
|
||
|
|
GraphicsUnit.Pixel);
|
||
|
|
groupNode.Tag = groupID;
|
||
|
|
groupNode.CheckState = Telerik.WinControls.Enumerations.ToggleState.Off;
|
||
|
|
groupNode.Expanded = true;
|
||
|
|
groupNode.Image = Utils.ChangeColor(global::Dispatcher.Properties.Resources.s_group, MainForm2.ButtonColor);
|
||
|
|
|
||
|
|
// add the node to the tree view
|
||
|
|
treeViewUnits.Nodes.Add(groupNode);
|
||
|
|
|
||
|
|
return groupNode;
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
private bool DefaultGroupAdded = false;
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Add Units to the groups nodes in the Tree View
|
||
|
|
/// </summary>
|
||
|
|
private void populateListBoxUnits()
|
||
|
|
{
|
||
|
|
// for each Unit defined in the hash table
|
||
|
|
foreach (DictionaryEntry de in MainForm2.vehicleHT)
|
||
|
|
{
|
||
|
|
Vehicle veh = de.Value as Vehicle;
|
||
|
|
|
||
|
|
if (veh != null)
|
||
|
|
{
|
||
|
|
RadTreeNode unitNode = new RadTreeNode(veh.busName);
|
||
|
|
unitNode.Tag = veh.sc_id;
|
||
|
|
|
||
|
|
Car crtCar = ((Car)MainForm2.carlist[((Vehicle)MainForm2.vehicleHT[veh.busName]).IconID]);
|
||
|
|
if (crtCar != null)
|
||
|
|
{
|
||
|
|
String iconPath = crtCar.listFilePath;
|
||
|
|
|
||
|
|
try
|
||
|
|
{
|
||
|
|
Bitmap bmp = new Bitmap(iconPath);
|
||
|
|
Image tmp2 = bmp; //tmp.ToBitmap();
|
||
|
|
tmp2.Tag = crtCar.listFilePath;
|
||
|
|
|
||
|
|
// add image to the dictionary if not exists
|
||
|
|
if (!MainForm2.imagesDictionary.ContainsKey(crtCar.listFilePath + "_16"))
|
||
|
|
MainForm2.imagesDictionary.Add(crtCar.listFilePath + "_16", Utils.ScaleImage(tmp2, 16, 16));
|
||
|
|
|
||
|
|
// set the icon for the unit
|
||
|
|
unitNode.Image = MainForm2.imagesDictionary[crtCar.listFilePath + "_16"];
|
||
|
|
}
|
||
|
|
catch (Exception)
|
||
|
|
{
|
||
|
|
SM.Debug("Grid icon could not be found [" + iconPath + "]");
|
||
|
|
unitNode.Image = global::Dispatcher.Properties.Resources.subscriber;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// check to see if the unit is assigned to a group
|
||
|
|
if (veh.group != null && veh.group.Id != 0)
|
||
|
|
{
|
||
|
|
// the group already exists
|
||
|
|
}
|
||
|
|
else
|
||
|
|
{
|
||
|
|
// create Unassigned group if not created until now
|
||
|
|
if (!DefaultGroupAdded)
|
||
|
|
{
|
||
|
|
AddTreeGroup(MainForm2.returnLNGString("otherunit"), 0);
|
||
|
|
DefaultGroupAdded = true;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
// search the group in which the unit will be added
|
||
|
|
foreach (RadTreeNode groupNode in treeViewUnits.Nodes)
|
||
|
|
{
|
||
|
|
Int32 groupID = (Int32)groupNode.Tag;
|
||
|
|
if (groupID == veh.group.Id)
|
||
|
|
groupNode.Nodes.Add(unitNode);
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
private void btnCancel_Click(object sender, EventArgs e)
|
||
|
|
{
|
||
|
|
this.Close();
|
||
|
|
}
|
||
|
|
|
||
|
|
private void getAllDispatcher()
|
||
|
|
{
|
||
|
|
List<User> dispatchers = new List<User>();
|
||
|
|
// get all dispatchers from the hash table
|
||
|
|
foreach(KeyValuePair<Int32, User> entry in TicketingUserControl.dispatchersList)
|
||
|
|
{
|
||
|
|
if(entry.Value.Lastname != MainForm2.userLog)
|
||
|
|
dispatchers.Add(entry.Value);
|
||
|
|
}
|
||
|
|
//ShareWithGridView.DataSource = usrList;
|
||
|
|
rcbListSharedWith.DataSource = dispatchers;
|
||
|
|
rcbListSharedWith.DisplayMember = "UserName";
|
||
|
|
|
||
|
|
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
private void NewJobTicketingForm_FormClosed(object sender, FormClosedEventArgs e)
|
||
|
|
{
|
||
|
|
parent.StartRefresh();
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Enable or disable the Schedule DateTime Picker
|
||
|
|
/// </summary>
|
||
|
|
private void rcbSchedule_ToggleStateChanged(object sender, StateChangedEventArgs args)
|
||
|
|
{
|
||
|
|
rdtpSchedule.Enabled =
|
||
|
|
(args.ToggleState == Telerik.WinControls.Enumerations.ToggleState.On ? true : false);
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Save the current UI state to a temp Predefinet Ticket and then
|
||
|
|
/// change the UI to display a predefined ticket values
|
||
|
|
/// </summary>
|
||
|
|
private void rddlPredefined_SelectedIndexChanged(object sender, Telerik.WinControls.UI.Data.PositionChangedEventArgs e)
|
||
|
|
{
|
||
|
|
// show delete only if not "Current configuration"
|
||
|
|
pbDelete.Visible = e.Position != 0;
|
||
|
|
rcbListSharedWith.Text = "";
|
||
|
|
rcbListSharedWith.CheckedItems.Clear();
|
||
|
|
rtbTicketName.Text = (rddlPredefined.SelectedIndex == 0) ? MainForm2.returnLNGString("ticketName") : rddlPredefined.SelectedItem.Text;
|
||
|
|
if (e.Position != 0)
|
||
|
|
{
|
||
|
|
foreach (PredefineJobTicket pd in pdf)
|
||
|
|
{
|
||
|
|
if (pd.Name == ((RadDropDownList)sender).SelectedItem.ToString())
|
||
|
|
{
|
||
|
|
rtbTicketSubject.Text = pd.Text;
|
||
|
|
rtbMessage.Text = pd.Comment;
|
||
|
|
rddListPriority.SelectedIndex = rddListPriority.FindString(pd.Priority);
|
||
|
|
rdtpDueDate.Value = DateTime.Now.AddSeconds(pd.Enddate);
|
||
|
|
if (pd.Scheduledate > -1)
|
||
|
|
{
|
||
|
|
rdtpSchedule.Value = DateTime.Today.AddSeconds(pd.Scheduledate);
|
||
|
|
rdtpSchedule.Value = (rdtpSchedule.Value < DateTime.Now) ? rdtpSchedule.Value.AddDays(1) : rdtpSchedule.Value;
|
||
|
|
}
|
||
|
|
else rdtpSchedule.Value = DateTime.Now;
|
||
|
|
if (pd.Share_with != null && pd.Share_with.Length > 0)
|
||
|
|
{
|
||
|
|
string[] shared = pd.Share_with.Split(new char[] { ';' }, StringSplitOptions.RemoveEmptyEntries); ;
|
||
|
|
foreach (string dispatcherID in shared)
|
||
|
|
{
|
||
|
|
// get dispatcher name if exists
|
||
|
|
if (TicketingUserControl.dispatchersList.ContainsKey(Int32.Parse(dispatcherID)))
|
||
|
|
rcbListSharedWith.Text += TicketingUserControl.dispatchersList[Int32.Parse(dispatcherID)].UserName + ";";
|
||
|
|
else
|
||
|
|
rcbListSharedWith.Text += dispatcherID + ";";
|
||
|
|
}
|
||
|
|
}
|
||
|
|
if (pd.Handled_by != null)
|
||
|
|
{
|
||
|
|
foreach (RadTreeNode groupNode in treeViewUnits.Nodes)
|
||
|
|
{
|
||
|
|
// go through each unit and get the checked ones
|
||
|
|
string[] splitHandled_by = pd.Handled_by.Split(';');
|
||
|
|
foreach (RadTreeNode unitNode in groupNode.Nodes)
|
||
|
|
{
|
||
|
|
unitNode.Checked = (Array.IndexOf(splitHandled_by, unitNode.Tag.ToString())>-1);
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
else
|
||
|
|
{
|
||
|
|
rtbTicketSubject.Text = CurrentConfiguration.Text;
|
||
|
|
rtbMessage.Text = CurrentConfiguration.Comment;
|
||
|
|
rddListPriority.SelectedIndex = (CurrentConfiguration.Priority != null) ? rddListPriority.FindString(CurrentConfiguration.Priority) : 0;
|
||
|
|
rdtpDueDate.Value = DateTime.Now.AddSeconds(CurrentConfiguration.Enddate);
|
||
|
|
if (CurrentConfiguration.Share_with != null && CurrentConfiguration.Share_with.Length > 0)
|
||
|
|
{
|
||
|
|
string[] shared = CurrentConfiguration.Share_with.Split(new char[] { ';' }, StringSplitOptions.RemoveEmptyEntries); ;
|
||
|
|
foreach (string dispatcherID in shared)
|
||
|
|
{
|
||
|
|
// get dispatcher name if exists
|
||
|
|
if (TicketingUserControl.dispatchersList.ContainsKey(Int32.Parse(dispatcherID)))
|
||
|
|
rcbListSharedWith.Text += TicketingUserControl.dispatchersList[Int32.Parse(dispatcherID)].UserName + ";";
|
||
|
|
else
|
||
|
|
rcbListSharedWith.Text += dispatcherID + ";";
|
||
|
|
}
|
||
|
|
}
|
||
|
|
if (CurrentConfiguration.Handled_by != null)
|
||
|
|
{
|
||
|
|
foreach (RadTreeNode groupNode in treeViewUnits.Nodes)
|
||
|
|
{
|
||
|
|
// go through each unit and get the checked ones
|
||
|
|
string[] splitHandled_by = CurrentConfiguration.Handled_by.Split(';');
|
||
|
|
foreach (RadTreeNode unitNode in groupNode.Nodes)
|
||
|
|
{
|
||
|
|
unitNode.Checked = (Array.IndexOf(splitHandled_by, unitNode.Tag.ToString()) > -1);
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
else
|
||
|
|
{
|
||
|
|
foreach (RadTreeNode groupNode in treeViewUnits.Nodes)
|
||
|
|
{
|
||
|
|
// uncheck all nodes
|
||
|
|
foreach (RadTreeNode unitNode in groupNode.Nodes)
|
||
|
|
{
|
||
|
|
unitNode.Checked = false;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Save the current ticket configuration to a Predefined one. If the
|
||
|
|
/// drop down list text is "Current configuration" I should change the
|
||
|
|
/// message to 'Type Predefined Template name'
|
||
|
|
/// </summary>
|
||
|
|
/// <param name="sender"></param>
|
||
|
|
/// <param name="e"></param>
|
||
|
|
private void pbSaveTemplate_Click(object sender, EventArgs e)
|
||
|
|
{
|
||
|
|
if (rddlPredefined.Text == MainForm2.returnLNGString("currCfg"))
|
||
|
|
{
|
||
|
|
rddlPredefined.Text = "Type predefined ticket name";
|
||
|
|
rddlPredefined.Focus();
|
||
|
|
rddlPredefined.SelectAllText();
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Hide or show text box for predefined Ticket and focuts the text box
|
||
|
|
/// </summary>
|
||
|
|
private void rcbSavePredefined_ToggleStateChanged(object sender, StateChangedEventArgs args)
|
||
|
|
{
|
||
|
|
rtbTicketName.Visible = (args.ToggleState == Telerik.WinControls.Enumerations.ToggleState.On);
|
||
|
|
rtbTicketName.Text = (rddlPredefined.SelectedIndex == 0) ? MainForm2.returnLNGString("ticketName") : rddlPredefined.SelectedItem.Text;
|
||
|
|
rtbTicketName.Focus();
|
||
|
|
rtbTicketName.SelectAll();
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Enable or disable the date time pickers depending on the state of
|
||
|
|
/// the checkboxex
|
||
|
|
/// </summary>
|
||
|
|
/// <param name="sender">The CheckBox which changed its state</param>
|
||
|
|
private void CheckBox_StateChanged(object sender, StateChangedEventArgs args)
|
||
|
|
{
|
||
|
|
if ((RadCheckBox)sender == rcbDueDate)
|
||
|
|
rdtpDueDate.Enabled = rcbDueDate.Checked;
|
||
|
|
else if ((RadCheckBox)sender == rcbSchedule)
|
||
|
|
rdtpSchedule.Enabled = rcbSchedule.Checked;
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Delete Predefine Ticket from DB and remove it from
|
||
|
|
/// rddlPredefined drop down list
|
||
|
|
/// </summary>
|
||
|
|
/// <param name="sender"></param>
|
||
|
|
/// <param name="e"></param>
|
||
|
|
private void pbDelete_Click(object sender, EventArgs e)
|
||
|
|
{
|
||
|
|
try
|
||
|
|
{
|
||
|
|
if (rddlPredefined.SelectedIndex > 0)
|
||
|
|
{
|
||
|
|
//remove from DB
|
||
|
|
DBT.delete_Predefine_Ticket(rddlPredefined.SelectedItem.ToString());
|
||
|
|
//remove from list
|
||
|
|
foreach(PredefineJobTicket pd in pdf)
|
||
|
|
{
|
||
|
|
if (pd.Name == rddlPredefined.SelectedItem.ToString())
|
||
|
|
{
|
||
|
|
pdf.Remove(pd);
|
||
|
|
rddlPredefined.Items.Remove(rddlPredefined.SelectedItem);
|
||
|
|
if(rddlPredefined.Items.Count > 1) rddlPredefined.SelectedIndex -= 1;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
catch (Exception ex)
|
||
|
|
{
|
||
|
|
SM.Debug("EX:" + ex.ToString());
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Save current configuration state
|
||
|
|
/// </summary>
|
||
|
|
/// <param name="sender"></param>
|
||
|
|
/// <param name="e"></param>
|
||
|
|
private void rddlPredefined_SelectedIndexChanging(object sender, Telerik.WinControls.UI.Data.PositionChangingCancelEventArgs e)
|
||
|
|
{
|
||
|
|
//if (rddlPredefined.SelectedIndex == 0) doesn't work
|
||
|
|
if (((Telerik.WinControls.UI.RadDropDownList)(sender)).SelectedItems.Count > 0)
|
||
|
|
{
|
||
|
|
if (((Telerik.WinControls.UI.RadDropDownList)(sender)).SelectedItems[0].RowIndex == 0)
|
||
|
|
{
|
||
|
|
//CurrentConfiguration = new PredefineJobTicket();
|
||
|
|
CurrentConfiguration.Text = rtbTicketSubject.Text;
|
||
|
|
CurrentConfiguration.Comment = rtbMessage.Text;
|
||
|
|
CurrentConfiguration.Priority = rddListPriority.SelectedItem.Text;
|
||
|
|
if (rcbDueDate.Checked)
|
||
|
|
{
|
||
|
|
TimeSpan ts = Convert.ToDateTime(rdtpDueDate.Value) - DateTime.Now;
|
||
|
|
CurrentConfiguration.Enddate = (int)ts.TotalSeconds;
|
||
|
|
}
|
||
|
|
CurrentConfiguration.Share_with = "";
|
||
|
|
CurrentConfiguration.Handled_by = "";
|
||
|
|
foreach (RadListDataItem item in rcbListSharedWith.CheckedItems)
|
||
|
|
{
|
||
|
|
User user = item.DataBoundItem as User;
|
||
|
|
if (user != null)
|
||
|
|
CurrentConfiguration.Share_with += user.Id + ";";
|
||
|
|
}
|
||
|
|
foreach (RadTreeNode groupNode in treeViewUnits.Nodes)
|
||
|
|
{
|
||
|
|
// skip groups with no unit checked
|
||
|
|
if (groupNode.CheckState == Telerik.WinControls.Enumerations.ToggleState.Off)
|
||
|
|
continue;
|
||
|
|
|
||
|
|
// go through each unit and get the checked ones
|
||
|
|
foreach (RadTreeNode unitNode in groupNode.Nodes)
|
||
|
|
{
|
||
|
|
if (unitNode.Checked)
|
||
|
|
{
|
||
|
|
CurrentConfiguration.Handled_by += unitNode.Tag + ";";
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
private void rtbTicketName_KeyPress(object sender, KeyPressEventArgs e)
|
||
|
|
{
|
||
|
|
if (!char.IsControl(e.KeyChar) && !char.IsLetterOrDigit(e.KeyChar))
|
||
|
|
{
|
||
|
|
e.Handled = true;
|
||
|
|
}
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
private void NewJobTicketingForm_Load(object sender, EventArgs e)
|
||
|
|
{
|
||
|
|
// set the checkboxes for due date and schedule to unchecked
|
||
|
|
rcbSchedule.Checked = false;
|
||
|
|
rcbDueDate.Checked = false;
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Change background color for the row according to its state and theme
|
||
|
|
/// </summary>
|
||
|
|
private void treeViewUnits_NodeFormatting(object sender, TreeNodeFormattingEventArgs e)
|
||
|
|
{
|
||
|
|
if (e.NodeElement.IsSelected)
|
||
|
|
{
|
||
|
|
e.NodeElement.DrawFill = true;
|
||
|
|
e.NodeElement.BackColor = MainForm2.GridSelectedRow;
|
||
|
|
e.NodeElement.NumberOfColors = 1;
|
||
|
|
}
|
||
|
|
else
|
||
|
|
e.NodeElement.DrawFill = false;
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Filter the tree node based on the text from the search box
|
||
|
|
/// </summary>
|
||
|
|
private void searchTextBox_TextChanged(object sender, EventArgs e)
|
||
|
|
{
|
||
|
|
treeViewUnits.Filter = null;
|
||
|
|
treeViewUnits.Filter = searchTextBox.Text;
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Validate form when a node is checked or unckhcked. This is done to prevent
|
||
|
|
/// the case when no unit is selected or text message is not filled
|
||
|
|
/// </summary>
|
||
|
|
private void treeViewUnits_NodeCheckedChanged(object sender, TreeNodeCheckedEventArgs e)
|
||
|
|
{
|
||
|
|
if (treeViewUnits.CheckedNodes.Count > 0 && rtbTicketSubject.Text.Length > 0)
|
||
|
|
btnSend.Enabled = true;
|
||
|
|
else
|
||
|
|
btnSend.Enabled = false;
|
||
|
|
}
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Enable or disable UI elements depending on the number of characters
|
||
|
|
/// </summary>
|
||
|
|
private void rtbTicketSubject_TextChanged(object sender, EventArgs e)
|
||
|
|
{
|
||
|
|
if (treeViewUnits.CheckedNodes.Count > 0 && rtbTicketSubject.Text.Length > 0)
|
||
|
|
btnSend.Enabled = true;
|
||
|
|
else
|
||
|
|
btnSend.Enabled = false;
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
/// <summary>
|
||
|
|
/// Change background color of the button when it becomes enable or disabled
|
||
|
|
/// </summary>
|
||
|
|
private void btnSend_EnabledChanged(object sender, EventArgs e)
|
||
|
|
{
|
||
|
|
if (btnSend.Enabled)
|
||
|
|
btnSend.ButtonElement.ButtonFillElement.BackColor = MainForm2.ButtonColor;
|
||
|
|
else
|
||
|
|
btnSend.ButtonElement.ButtonFillElement.BackColor = MainForm2.ButtonColorDisabled;
|
||
|
|
}
|
||
|
|
|
||
|
|
|
||
|
|
|
||
|
|
}
|
||
|
|
}
|